Western area

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Directory of services to help improve mental health and emotional wellbeing in the Western area.

Click on the service you require for a list of organisations that may be able to help:

Urgent help and support

Emergency services999 or 112 Police, ambulance service, fire and rescue service, coastguard.

GP out of hours services028 7186 5195

Foyle Search and Rescue028 7131 3800www.foylesearchandrescue.com
Preservation of life in and around the River Foyle.

Police (PSNI)101 will connect you to your local police station.

Samaritans helpline – Freephone 116 123 | Listening ear to those in distress.

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GP referral only services

Speak to your GP about accessing the following services:

The Child and Adolescent Mental Health Service (CAMHS)
Provides specialist multi-professional support in the community for children and young people aged up to 17 years experiencing mental health problems.

Community Mental Health Teams (CMHTs)
These are multi-professional teams that provide assessment, treatment and support services to people experiencing mental health problems. There are teams working throughout the Western Health and Social Care Trust. In emergency situations, a crisis response service will link with out of hours GPs or the emergency department (ED).

Older People’s Mental Health Teams
Provide assessment, treatment and support services to people experiencing mental health problems who are over the age of 65 years.

Community Addiction Teams (CATs)
Provide treatment and support for adults with drug and alcohol problems.

Psychosexual Service
Provides treatment for sexual difficulties arising from a variety of causes.

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Suicide prevention / self-harm / self help

Lifeline0808 808 8000 | Deaf and hard of hearing – Textphone users can call Lifeline on 18001 0808 808 8000
24 hour support for those in distress or despair.

Zest028 7126 6999www.zestni.org
Tackling the problems that lead to suicidal behaviour and direct and/or indirect self-harm in young people and adults.

Samaritans helpline – Freephone 116 123www.samaritans.org
Listening ear to those in distress.

North West counselling028 7181 3587

Youthlife028 7137 7227www.youthlife.org
Helping children and young people who have experienced bereavement and loss.

Aisling Centre Enniskillen028 6632 5811www.theaislingcentre.com
Counsellors at the Aisling Centre are experienced in dealing with a range of issues, including trauma, anxiety, childhood abuse, suicidal thoughts, stress, bereavement/loss, alienation, low selfesteem and relationship/family issues. Email: info@theaislingcentre.com

Koram Centre028 7188 6181www.koramcentre.com
Strabane’s listening ear and counselling association.

Clare House (residential/respite) – 028 6632 6361

Aurora Counselling028 7135 0407www.auroracounselling.org

Rethink0845 456 0455 | www.rethink.org

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Mental health including eating disorders and anxiety support

AWARE – Helpline 0845 120 2961 (9am-1pm Mon-Fri) | www.aware-ni.org
Londonderry office – 028 7126 0602

Cunamh028 7128 8868www.cunamh.org
Community-led mental health project.

Derry Well Woman028 7136 0777www.derrywellwoman.org

Praxiswww.praxiscare.org.uk
Londonderry – 028 7130 8020
Lisnaskea – 028 6772 2778
Belfast – 028 9023 4555
Provides services for adults and children with a learning disability, mental ill health or acquired brain injury, and for older people, including people with dementia.

Eating Disorders Association helpline028 9023 5959www.eatingdisordersni.co.uk

Eating disorders service028 7132 0165

Western Trust eating disorder therapists028 8225 2202 or 028 6632 6604

Men’s Action Network028 7137 7777www.man-ni.org
Provides a safe space for men to find support for life issues.

Relate – 028 9032 3454 | Regional helpline 0300 100 1234www.relateni.org
Relationship and family services.

CLEAR Project028 7138 3386www.clearproject.co.uk

Beacon Day Support028 7126 9677 or 028 7126 9517www.beaconwellbeing.org

Mind Yourself028 7126 3461 or 028 7126 3318

Inspire (formerly NIAMH)028 9032 8474www.inspirewellbeing.org
Local support, including housing schemes, home support, advocacy services, information services and education.

CAMHS028 7186 5238 or 028 6634 4246 or 028 8283 5990
Youth treatment, counselling and support.

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Substance misuse

Alcoholics Anonymous028 9035 1222 | www.alcoholicsanonymous.ie

Start 360 Daisy West028 7137 1162www.start360.org
Drugs and alcohol intervention service for 11-25 year olds.

Alcohol and drug services028 7186 5239 or 028 7186 5240 or 028 6638 2073

Addiction treatment service028 8283 5453 or 028 8283 5365

Community drug therapists028 8283 5203

One Stop Shop FUEL / FIND Centre, Enniskillen028 6632 5559www.thefindcentre.com
Education, prevention and referral on a range of issues.

Drinkline0300 123 1110

Gamblers Anonymous028 9024 9185 | www.gamblersanonymous.org.uk

Narcotics Anonymous078 1017 2991 (7-10pm) | www.nanorthernireland.com

National Drugs Helpline (FRANK)0300 123 6600 | Text 82111www.talktofrank.com
24/7 drugs helpline.

Northlands Centre028 7131 3232www.northlands.org.uk
Treatment centre for alcohol problems.

Foyle Haven028 7136 5259https://ie.depaulcharity.org/foyle-haven-day-centre
A safe space where street drinkers can access practical assistance and support.

SOLACE028 6862 8741. Reducing the harm caused by the misuse of alcohol.

DIVERT Project028 7126 9327
Provides support and information to children, young people and parents on alcohol and substance misuse.

Breakthru028 8775 3228 | www.breakthru.co.uk

Action For Children028 6632 4181www.actionforchildren.org.uk
Supports and speaks out for the most vulnerable and neglected children and young people locally.

HURT (Have Your Tomorrows)028 7136 9696
Offering support on issues around alcohol and drug addiction.

Aisling Centre028 6632 5811www.theaislingcentre.com
Support group for people who live with, or have lived with, a loved one’s addiction.

Daisy West028 7137 1162
Treatment, counselling and support services for young people and families affected by substance misuse.

CAMHS028 7186 5238 or 028 6634 4246 or 028 8283 5990
Youth treatment, counselling and support.

Women’s Aid, Fermanagh028 6632 8898

Websites for further information:
www.want2stop.info
www.knowyourlimits.info
www.drugsandalcoholni.info

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Victims of abuse

24 Hour Domestic & Sexual Violence Helpline0808 802 1414 | Text support to 07797 805 839
Open to all women and men affected by domestic or sexual violence. | 24hrsupport@dvhelpline.org

PSNI Child Abuse and Rape Enquiry Unit101

Cunamh028 7128 8868. Community-led mental health project.

PSNI Domestic Violence Officer101

Victim Support – Foyle office 028 7137 0086www.victimsupportni.co.uk | Email: foyle@victimsupportni.org.uk
Emotional support for victims of crime.

NSPCC helpline0808 800 5000 | 0800 1111 (for under 18s)

Nexus028 6632 0046www.nexusni.org
Nexus Institute offers counselling to survivors of childhood sexual abuse and victims of sexual violence, including those who have experienced rape and sexual assault.

WAVE Trauma Centre | www.wavetraumacentre.org.uk
• Londonderry / Limavady / Strabane – 028 7126 6655
• Omagh / Fermanagh – 028 8225 2522
Offers care and support to anyone bereaved or traumatised through violence, irrespective of religious, cultural or political beliefs.

Aisling Centre – 028 6632 5811www.theaislingcentre.com
Counselling and psychotherapy for victims and survivors of sexual abuse.

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Bereavement

Barnardo’s Child Bereavement Service Advice line028 9066 8333 (9.30am-12.30pm Mon-Fri)

Cruse Bereavement Care – Helpline 0808 808 1677www.cruse.org.uk | Young people: www.hopeagain.org.uk
• Omagh and Fermanagh – 028 8224 4414
• Foyle area – 028 7126 2941
National charity that exists to promote the wellbeing of bereaved people – for adults, children and young people.

Miscarriage Association helpline019 2420 0799

NI Stillbirth and Neonatal Death Society (SANDS)077 4099 3450 | www.sandsni.org

The Compassionate Friends028 8778 8016 | www.tcf.org.uk

North West Counselling028 7181 3587 | www.northwestcounselling.co.uk

WAVE Trauma Centre | www.wavetraumacentre.org.uk
• Londonderry / Limavady / Strabane 028 7126 6655
• Omagh / Fermanagh 028 8225 2522
Offers care and support to anyone bereaved or traumatised through violence, irrespective of religious, cultural or political beliefs. Email: admin@wavederry.co.uk or admin@waveomagh.co.uk

Youthlife – 028 7137 7227www.youthlife.org
Helping children and young people who have experienced bereavement and loss.

Family Suicide Liaison Officers / Bereaved by Suicide
Limavady / Londonderry  – 028 7132 0138 | Strabane – 078 4156 9000 | Omagh / Fermanagh – 028 6638 2112

North West Bereaved By Suicide Group028 7131 3800. 1st and 3rd Monday each month.

Fermanagh Bereaved By Suicide Group028 6632 5811

Roe Valley Bereaved By Suicide Support Group079 4991 4100

PATHS Omagh078 7941 4385 or 028 8225 0024
Support to families and individuals bereaved by suicide.

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Sexual health

Family Planning Association028 7126 0016

Positive Life028 9024 9268 | Confidential helpline 0800 137 437 (10am-4pm Mon-Fri) | www.positivelifeni.com
Providing support services, advice and signposting to people living with and affected by HIV.

Brae Clinic028 7132 1758. Family planning and young people’s clinic.

Omagh Health Centre028 8283 5536

Family planning clinic028 8283 5536 or 028 6638 2693

Family Nurse Partnership028 7186 5115

Teenscene028 8283 5536 or 028 6638 2693

Genito Urinary Medicine (GUM) Clinic028 7161 1269

The Rainbow Project028 7128 3030 or 028 9031 9030www.rainbow-project.org
Promotes the health and wellbeing of lesbian, gay, bisexual and/or transgender people and their families.

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Sexual orientation and gender identity

Cara-Friend028 9089 0202. Support for the LGBT community. | www.cara-friend.org.uk

LGBT Switchboard0808 8000 390 (1-4pm Mon-Fri, 6-9pm Wed only)

HERE028 9024 9452www.hereni.org
Lesbian Advocacy Services Initiative (LASI) is now HERE, a place for lesbian and bisexual women in Northern Ireland.

The Rainbow Project028 7128 3030 or 028 9031 9030www.rainbow-project.org
Support and counselling for gay and bisexual men.

SAIL – Transgender support
Family support – 028 3057 0075
Support for trans people – 028 9532 0321
General enquiries/professionals – 028 9532 0023

Teenscene028 8283 5536 or 028 6638 2693

Positive Life Helpline0800 137 437 (10am-4pm Mon-Fri)

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Children and young people

Lifeline0808 808 8000 | Deaf and hard of hearing – Textphone users can call Lifeline on 18001 0808 808 8000
24 hour support for those in distress or despair.

Barnardo’s028 9067 2366 | www.barnardos.org.uk

Childline0800 1111 | www.childline.org.uk

CLIC0300 330 0803 or 028 9072 5780www.clicsargent.org.uk
Support for children suffering from cancer and leukaemia, and signposting for parents or anyone else affected.

Zest028 7126 6999www.zestni.org
Tackling the problems that lead to suicidal behaviour and direct and/or indirect self-harm in young people and adults.

Gateway Team (24 hour) – 028 7131 4090
The WHSCT children’s social work service is a first point of contact for anyone concerned about the welfare of a child or young person.

Youth Action Right Here Fermanagh Project028 6632 8534www.youthaction.org
Works with young people to support them as active and equal citizens whose voices are heard, respected and valued. Email: roisinmc@youthaction.org

DIVERT Project028 7126 9327
Provides support and information to children, young people and parents on alcohol and substance misuse.

Breakthru028 8775 3228 | www.breakthru.co.uk

Action For Children028 6632 4181www.actionforchildren.org.uk
Supports and speaks out for the most vulnerable and neglected children and young people locally.

Family Nurse Partnership028 7186 5115

Young People Sexual Health Nurse028 7132 1758

Youthlife028 7137 7227

Relate Teens028 9032 3454 | www.relateni.org

Voice of Young People in Care (VOYPIC)028 7137 8980 | www.voypic.org

School Aged Mothers028 7127 2300

NSPCC Helpline (24 Hour)0800 800 5000

One Stop Shop FUEL / FIND Centre, Enniskillen028 6632 5559
Education, prevention and referral on a range of issues.

One Stop Shop Youth Transition Project, Derry028 7137 2456 or 028 7126 9327
Education, prevention and referral on a range of issues. | www.youthtransitionproject.com | Email: claremaguireytp@gmail.com

Daisy West028 7137 1162
Treatment, counselling and support services for young people and families affected by substance misuse.

CAMHS028 7186 5238 or 028 6634 4246 or 028 8283 5990
Youth treatment, counselling and support.

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Student support

Ulster University student support | www.studentsupport.ulster.ac.uk
• Belfast – 028 9536 7300
• Coleraine – 028 7012 4105
• Jordanstown – 028 9036 6336
• Magee – 028 7167 5218
Provides a professional counselling service on all campuses.

Queen’s University Belfast student guidance centrewww.qub.ac.uk/directorates/sgc/
During office hours – 028 9097 2727
24 hr counselling helpline – 0808 800 0016
A first stop for information, advice and guidance. Also provides a professional counselling service.

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Family and relationships

Breakthru028 8775 3228 | www.breakthru.co.uk

Autism Support NI – Londonderry – 028 7130 8313 | Omagh – 028 8283 5983

Childline0800 1111 | www.childline.org.uk

Contact a Family0808 808 3555www.cafamily.org.uk
Freephone helpline – signposting and help with disabilities.

Family Support NI0845 600 6483 | www.familysupportni.gov.uk

NI Newpin028 7134 4477

Parenting NI0808 801 0722www.parentingni.org
Offers services to support parents and carers including a freephone helpline, counselling, parenting programmes and the opportunity to have a say on the issues affecting parents and carers across Northern Ireland.

Sure Start
• Ballymagroarty / Hazelbank – 028 7126 7524
• Dungiven – 028 7774 2904
• Edenballymore – 028 7137 1670
• Shantallow – 028 7135 2522
• Strabane – 028 7138 2658
• Waterside – 028 7134 7186
• Irvinestown – 028 6862 1970
• Castlederg – 028 8167 9438
• Strathroy – 028 8225 2936
Range of services for young children aged 0–4 years and their families, aimed at improving health, children’s social and emotional development, and their ability to learn.

Strengthening Families Programme – Derry Healthy Cities – 028 7161 1384 | www.derryhc.com

ACCORDwww.accord-ni.co.uk | Marriage and relationships counselling.
• Northern Ireland regional office – 028 9023 3002
• Londonderry – 028 7136 2475
• Enniskillen – 028 6632 5696
• Omagh – 028 8224 2439

Relate – 028 9032 3454
Services include relationship counselling for individuals and couples, and counselling for children and young people.

Derry Well Woman028 7136 0777www.derrywellwoman.org

Women’s Aidwww.womensaidni.org
• Foyle – 028 7141 6800
• Fermanagh – 028 6632 8898
• Omagh – 028 8224 1414

Waterside Women’s Centre028 7134 1579 | www.watersidewomen.net

Strabane and Lifford Women’s Centre028 7188 6253 | www.strabaneliffordwomenscentre.com

The Women’s Centre028 7126 7672 | www.thewomenscentre.co.uk

Galliagh Women’s Group028 7135 6092

Strathfoyle Women’s Activity Group028 7186 0733

Men’s Action Network028 7137 7777

Healthy Living Centres
• The Old Library Trust – 028 7137 3870
• The Oak Project – 028 6772 3843
• The Arc HL Project – 028 6862 8741
• Derg Valley HL Project – 028 8167 0764
• Bogside and Brandywell HF – 028 7136 5330

Infertility Network028 9082 5677 | www.infertilitynetworkuk.com

Oak Healthy Living Centre028 6772 3843
A drop-in service for heavy drinkers and people who are isolated or suffer mild health issues (Tuesday 10am–1pm)

WHSCT Stop Smoking Service0800 917 9388

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Employment training

AMH Foyle New Horizons028 7137 3502www.amh.org.uk/amh-near-you/new-horizons
Helps people overcome the effects of mental ill health and in many cases return to work.

AMH Fermanagh New Horizons028 6632 3630 | www.amh.org.uk/amh-near-you/new-horizons

CLEAR Project Training028 7138 3386

WHSCT Health Improvement Team028 7186 5127

Lisnamallard Day Centre028 8225 2079

Prospects Mental Health Day Care Centre028 8167 0600 | www.beaconwellbeing.org

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Carers

Carers NI028 9043 9843. Benefits and carers’ rights.

Cause028 9065 0650 | Helpline 0845 603 0291 – Available 10am-4pm Mon/Wed/Fri, 12-8pm Tues/Thurs
A local charity providing peer-led emotional and practical support to carers and families of people with mental illness. www.cause.org.uk

Headway – The brain injury association028 2565 1521
Dedicated to supporting people with a brain injury, as well as their families and carers.

Western Health and Social Care Trust Carers Coordinator028 6634 4000 or 028 6634 4163

The Escapists078 3011 7766

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Rural support

Rural Support Helpline0845 606 7607 | www.ruralsupport.org.uk

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Long-term conditions

MS Helpline0808 800 8000 | www.mssociety.org.uk

Macmillan Cancer Helpline0808 808 0000 | www.macmillan.org.uk

Mencap (Londonderry)028 7126 2227 | Helpline – 0808 808 1111

Huntington’s Disease Association NI – 028 2177 1812 | www.hdani.org.uk

British Lung Foundation020 7688 5555 | www.blf.org.uk

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Housing and supported living

First Housing Aid and Support Services028 7126 6115 | www.first-housing.com

House in the Wells028 7126 7957

Methodist City Mission for Homeless Men028 7130 9388

Simon Community028 7131 1461 | www.simoncommunity.org.uk

Shelter NI (SLATE Project)028 8226 7010

DePaul Ireland Day Centre028 7136 5259
Floating Support – 028 7126 0839
For floating support and housing. | www.depaulireland.org

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Cultural / ethnic

Chinese Welfare Association028 9028 8277

Omagh Ethnic Community Support Group028 8224 9750

Strabane Ethnic Group028 7188 6419

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Older people

Age NI0808 808 7575www.ageuk.org.uk/northern-ireland/
Age Concern NI and Help the Aged in Northern Ireland.

Alzheimer’s Society028 7134 8887 or 028 6634 4073 or 028 8224 0826

U3A Foyle028 7186 0123

Limavady Active Living – Be Safe Be Well – 028 7133 8125

LCDI Volunteer Bureau028 7776 5438

North West Volunteer Centre028 7127 1017

Dennett Interchange028 7139 7990

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This information resource was developed through the Public Health Agency’s Western Area Suicide Prevention Action Plan. The resource will be updated as required. For further information, contact the Public Health Agency

Public Health Agency, 12–22 Linenhall Street, Belfast BT2 8BS. Tel: 0300 555 0114 (local rate). www.publichealth.hscni.net